PRIVACY POLICY

Azeeza Boutique

Last Updated: 15 October 2026

At Azeeza Boutique, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.azeezaboutique.com, browse our products, place an order, contact us through WhatsApp, or interact with our services.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect the following information:

* Personal Information: Name, mobile number, WhatsApp number, and email address.
* Billing and Shipping Information: Delivery address, billing address, city, state, PIN code, and other details necessary to deliver your order.
* Order Information: Products purchased, product sizes, quantities, order history, and transaction references.
* Payment Information: Payment status, transaction IDs, and other information required to confirm and process payments.
* Customer Support Information: Messages, enquiries, feedback, and information you provide when contacting us.
* Website Usage Information: IP address, browser type, device information, pages visited, and other technical information collected through cookies or similar technologies, where applicable.

We collect only the information reasonably necessary to operate our business, process orders, provide customer support, and improve your shopping experience.

2. How We Use Your Information

Azeeza Boutique may use your information for the following purposes:

* To process, confirm, pack, and deliver your orders.
* To communicate order confirmations, payment updates, shipping notifications, and delivery information.
* To process payments and verify transactions.
* To respond to enquiries received through our website, email, phone, or WhatsApp.
* To assist with exchanges, returns, cancellations, and eligible refund requests in accordance with our applicable policies.
* To help with product selection, sizing enquiries, and order-related assistance.
* To improve our website, products, customer service, and shopping experience.
* To send information about new collections, festive launches, offers, promotions, and special events where permitted and, where required, with your consent.
* To detect and prevent fraudulent transactions, misuse, and unauthorised activities.
* To maintain business records and comply with applicable legal and regulatory requirements.

We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or consent where required.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

Your payment information is handled according to the privacy and security practices of the relevant payment provider. Azeeza Boutique does not intend to store complete debit card or credit card details, banking passwords, UPI PINs, or other sensitive payment credentials on its own systems.

We may retain transaction references, payment status, and related order records as necessary for order fulfilment, accounting, customer support, fraud prevention, and legal compliance.

Customers should never share their UPI PIN, banking password, OTP, or other confidential authentication details with anyone claiming to represent Azeeza Boutique.

4. Sharing of Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business and fulfil your orders, including:

* Payment Providers: To process payments and verify transactions.
* Courier and Logistics Partners: To ship and deliver your purchases.
* Website and Technology Providers: To maintain our website, hosting, security, and technical services.
* Customer Communication Providers: To communicate order updates and respond to enquiries.
* Marketing and Analytics Providers: To understand website performance and communicate promotions where permitted.
* Professional Advisers and Authorities: Where disclosure is necessary to comply with applicable laws, respond to lawful requests, or protect our legal rights.

We aim to limit shared information to what is reasonably necessary for the relevant purpose. Third-party service providers may process information according to their own privacy policies and applicable obligations.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

* Help the website function correctly.
* Remember shopping preferences and improve website navigation.
* Understand website traffic and visitor behaviour.
* Improve product discovery and the overall shopping experience.
* Support analytics and marketing activities where applicable.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functions, account features, or other website services.

Where required, we will seek appropriate consent for non-essential cookies or similar technologies.

6. Marketing Communications

With your consent where required, Azeeza Boutique may send you information about:

* New arrivals and fashion collections.
* Diwali and other festive collections.
* Special offers, discounts, and promotional campaigns.
* Boutique announcements and events.
* Other relevant product and shopping updates.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided, where available.

Please note that opting out of promotional messages will not prevent us from sending essential communications concerning your orders, payments, shipping, delivery, or customer service.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

Access to customer information is intended to be limited to authorised persons and service providers who need it for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored online.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

* Processing and delivering orders.
* Maintaining customer service and transaction records.
* Managing eligible returns, exchanges, refunds, and disputes.
* Meeting accounting, tax, legal, and regulatory obligations.
* Preventing fraud and protecting our legitimate business interests.

When personal information is no longer required, we will take reasonable steps to delete it or anonymise it, where appropriate and legally permitted.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, courier services, social media platforms, or other external services.

Azeeza Boutique is not responsible for the privacy practices, content, or security of third-party websites that we do not operate or control.

We encourage customers to review the applicable privacy policies of external services before providing their personal information.

10. Children’s Privacy

Our website is intended for general shopping use and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where parental consent or other safeguards are required by applicable law. If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable legal requirements.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

* Request access to personal information we hold about you.
* Request correction of inaccurate or incomplete information.
* Request deletion of personal information where legally permissible.
* Withdraw consent for processing activities based on your consent.
* Opt out of promotional communications.
* Raise questions or concerns about how your personal information is collected, used, or shared.

To make a privacy-related request, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.

Some information may need to be retained where required by law or necessary to resolve disputes, maintain transaction records, or fulfil contractual obligations.

12. Changes to This Privacy Policy

Azeeza Boutique may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage customers to review this page periodically to stay informed about how their information is handled.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Business Name: Azeeza Boutique
Website: https://www.azeezaboutique.com
Phone / WhatsApp: +91 9384161684
Email: azeezaboutiquedesigns@gmail.com
Location: Salem, Tamil Nadu, India

We will make reasonable efforts to respond to privacy-related enquiries and address legitimate requests in accordance with applicable law.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting Azeeza Boutique. We value your privacy and appreciate your continued support.