TERMS & CONDITIONS

Azeeza Boutique

Website: www.azeezaboutique.com
Last Updated: 15 October 2026

1. Introduction

Welcome to Azeeza Boutique. These Terms & Conditions govern your access to and use of our website, www.azeezaboutique.com, and any purchases made through our online store.

Azeeza Boutique offers premium fashion collections, including sarees, kurtis, maxis, co-ord sets, ethnic wear, festive wear, and other women’s clothing.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them. If you do not agree with these terms, please refrain from using our website or placing an order.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

* Use the website for any fraudulent, unlawful, or unauthorized activity.
* Attempt to interfere with the security, functionality, or proper operation of our website.
* Copy, reproduce, distribute, or commercially exploit our website content without written permission.
* Provide false, misleading, or incomplete information when creating an account or placing an order.
* Engage in any activity that may harm Azeeza Boutique, its customers, or its business operations.

We reserve the right to restrict or suspend access to our website where there is a reasonable basis to believe that these terms have been violated, subject to applicable law.

3. Products and Descriptions

Azeeza Boutique makes reasonable efforts to display product photographs, descriptions, colours, fabrics, sizes, prices, and other details as accurately as possible.

However:

* Actual product colours may vary slightly depending on screen settings, lighting, photography, and device displays.
* Minor variations in fabric texture, print placement, embroidery, or handcrafted detailing may occur.
* Product measurements and sizing may vary depending on the design, fabric, and manufacturer.
* Product availability is subject to stock levels and may change without prior notice.

Customers are encouraged to review product descriptions, size information, fabric details, and other specifications carefully before placing an order.

4. Prices, Taxes and Billing

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

* Prices, discounts, and promotional offers may change without prior notice.
* The applicable product price will generally be the price displayed at the time the order is placed, subject to correction of genuine pricing or technical errors.
* Applicable taxes, shipping fees, and other charges, where relevant, will be communicated during checkout or in the order details.
* Customers are responsible for providing accurate billing, shipping, and contact information.
* An order confirmation does not prevent us from contacting you if clarification is required regarding payment, availability, or an apparent pricing error.

If an order is affected by a genuine pricing or listing error, we will contact the customer to explain the issue and arrange an appropriate resolution, including cancellation and refund where applicable.

5. Orders and Order Confirmation

Orders can be placed through our website using the payment methods made available at checkout.

After an order is placed, customers may receive an order confirmation by email, SMS, WhatsApp, or another available communication channel.

Please note:

* An order confirmation acknowledges receipt of the order and does not necessarily guarantee dispatch.
* Orders are subject to product availability and successful payment verification, where applicable.
* We may contact customers to verify order details, delivery addresses, or payment information.
* If an order cannot be fulfilled because of stock unavailability, a payment issue, a technical error, or another legitimate reason, we will notify the customer and arrange a suitable resolution.
* Any amount paid for an order cancelled by Azeeza Boutique will be refunded where applicable, in accordance with the relevant refund terms and applicable law.

Customers should contact us promptly if they identify an error in their order details.

6. Payment Terms

We may offer payment methods such as online payments, UPI, debit cards, credit cards, net banking, or Cash on Delivery (COD), depending on availability at checkout.

* Online payments must be completed through the payment options provided on our website.
* Orders requiring advance payment will be processed after payment confirmation.
* COD orders, where available, are subject to serviceability and verification.
* Customers must not submit false payment confirmations or engage in payment fraud.
* Payment processing may be subject to the terms of the relevant payment gateway, bank, or financial institution.

Azeeza Boutique does not ask customers to disclose their UPI PIN, card PIN, passwords, or OTPs through unofficial communication channels.

7. Shipping and Delivery

Azeeza Boutique aims to deliver orders to eligible locations across India, subject to courier serviceability and the delivery options available at checkout.

* Orders are shipped through third-party courier and logistics partners.
* Dispatch and delivery timelines are estimates and may vary depending on the destination, courier operations, weather, public holidays, and other circumstances.
* Customers must provide a complete and accurate shipping address and a reachable contact number.
* Delivery may be delayed if the address is incomplete, the recipient is unavailable, or the courier is unable to complete delivery.
* Additional delivery attempts, address corrections, or reshipping may be subject to applicable courier charges.
* Tracking details will be shared when available.

If an order is delayed, lost, damaged in transit, or marked as delivered but not received, customers should contact us promptly so that we can coordinate with the courier and investigate.

Delivery estimates are not guaranteed dates. However, we will make reasonable efforts to assist customers with delivery-related concerns and fulfil our obligations under applicable law.

8. Cancellation, Returns, Exchanges and Refunds

All order cancellation, return, exchange, and refund requests are governed by our separate Cancellation, Return, Exchange & Refund Policy, available on our website.

Customers should review that policy before placing an order.

Please note:

* Cancellation requests must be submitted as early as possible. Requests made after dispatch may not be eligible for cancellation through the standard process.
* Returns or exchanges may be accepted only when the applicable policy conditions are met.
* Products must meet the condition requirements stated in the applicable return or exchange policy.
* Customers should report incorrect, defective, damaged, or missing items promptly and provide supporting photographs or other information when requested.
* Refunds for eligible orders will be processed according to the applicable policy and payment provider’s procedures.

Any restriction on cancellation, return, exchange, or refund will apply only to the extent permitted by applicable law. Nothing in these Terms & Conditions is intended to exclude any mandatory consumer rights.

9. Product Care and Usage

Customers are responsible for following the care instructions provided with each product, where available.

Fabric colours, embroidery, embellishments, and other decorative details may require specific washing, ironing, or storage methods.

Azeeza Boutique will not be responsible for damage resulting from improper washing, bleaching, ironing, storage, alterations, or other misuse after delivery, except where applicable law provides otherwise.

10. Offers, Discounts and Promotions

Azeeza Boutique may offer seasonal sales, discount codes, festival promotions, loyalty benefits, or other promotional campaigns.

* Each offer may have its own eligibility criteria, validity period, and conditions.
* Certain offers may apply only to selected products or minimum purchase values.
* Unless expressly stated, promotions cannot be combined with other offers.
* Discount codes must be used in accordance with the conditions communicated with the offer.
* Offers are subject to product availability and may be modified, suspended, or withdrawn in accordance with their stated terms and applicable law.
* Products purchased during sale or clearance periods remain subject to the applicable cancellation, return, exchange, and refund policy.

If a promotional offer has specific terms, those terms will apply to that offer in addition to these general Terms & Conditions.

11. Customer Accounts and Information

Customers are responsible for maintaining the confidentiality of their account credentials and for activities carried out through their accounts.

You agree to provide accurate and current information when registering, checking out, or communicating with us.

Please notify Azeeza Boutique if you suspect unauthorized access to your account.

We reserve the right to restrict or suspend accounts where there is credible evidence of fraud, misuse, or violation of these terms, subject to applicable law.

The collection and use of personal information are governed by our Privacy Policy, available on our website.

12. Customer Conduct and Order Verification

We aim to provide a fair and reliable shopping experience for all customers.

We may request additional verification where reasonably necessary to prevent fraud, confirm order details, or protect customers and our business.

Where there is a reasonable basis to suspect fraudulent activity, repeated misuse of the ordering process, or other material violations of these terms, we may delay processing an order while verifying the relevant information or decline the order where legally permitted.

Any action taken under this section will be proportionate to the circumstances and consistent with applicable law.

13. Intellectual Property

All original content on the Azeeza Boutique website, including our brand name, logo, product photographs, graphics, text, designs, promotional materials, and website content, is owned by Azeeza Boutique or used with appropriate authorization, unless otherwise stated.

You may access and use this content for personal, non-commercial shopping purposes.

You must not copy, reproduce, modify, publish, distribute, sell, or commercially exploit our content without prior written permission from the relevant rights holder.

Unauthorized use of intellectual property may result in appropriate legal action under applicable law.

14. Customer Reviews, Feedback and Submissions

Customers may submit reviews, suggestions, feedback, photographs, or other content where the website provides such functionality.

By submitting content, you confirm that:

* The content is truthful to the best of your knowledge.
* You have the necessary rights and permissions to submit it.
* The content does not violate another person’s rights or applicable law.
* The content does not contain fraudulent, abusive, defamatory, or misleading material.

Where permitted by law, you grant Azeeza Boutique permission to use submitted reviews and feedback for relevant business purposes, such as displaying customer reviews or improving our services.

We may moderate or remove content that violates these terms or applicable law.

15. Website Accuracy and Availability

We make reasonable efforts to keep our website information accurate and our services operational.

However, temporary interruptions may occur due to maintenance, technical failures, internet connectivity issues, payment gateway disruptions, or other circumstances.

We reserve the right to update product information, correct errors, and modify website features when necessary.

Where a material error affects a customer’s order, we will take reasonable steps to communicate with the customer and provide an appropriate resolution in accordance with applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, courier tracking platforms, social media websites, and other external services.

These services may operate under their own terms, privacy policies, and practices.

Azeeza Boutique does not control all aspects of third-party services. However, this does not affect any responsibility or obligation that we have under applicable law.

Customers should review the relevant third-party terms before using those services.

17. Limitation of Liability

Azeeza Boutique will take reasonable steps to provide accurate product information, process orders appropriately, and assist customers with order-related concerns.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including certain courier disruptions, internet outages, or third-party service interruptions.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and remedies.

18. Indemnification

To the extent permitted by applicable law, customers are responsible for losses or claims directly resulting from their unlawful use of our website, fraudulent activity, or material breach of these Terms & Conditions.

This provision does not impose liability on customers for matters for which they are not legally responsible.

19. Force Majeure

Azeeza Boutique will not be considered in breach of these terms solely because of a delay or failure caused by circumstances beyond our reasonable control, such as natural disasters, severe weather, transport disruptions, strikes, government restrictions, or widespread technical failures.

We will make reasonable efforts to minimize the impact of such events and communicate material order-related updates where appropriate.

This provision does not remove any obligations that cannot lawfully be excluded.

20. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute arising from the use of our website or purchases made through Azeeza Boutique will be handled in accordance with applicable Indian law, including relevant consumer protection legislation.

Subject to mandatory statutory rights and jurisdictional requirements, disputes shall be submitted to the courts of competent jurisdiction in Salem, Tamil Nadu, India.

Nothing in this section prevents a customer from exercising any consumer remedy or statutory right available under applicable law.

21. Changes to These Terms & Conditions

Azeeza Boutique may update these Terms & Conditions from time to time to reflect changes in our business practices, website features, legal requirements, or customer services.

Updated terms will be published on this page with a revised “Last Updated” date.

Customers are encouraged to review this page periodically. Changes will apply in accordance with applicable law, and any required notice or consent will be obtained where necessary.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

23. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Cancellation Policy, Return & Exchange Policy, Refund Policy, and any applicable promotional terms, form the terms governing your use of our website and purchases from Azeeza Boutique.

If a specific policy contains terms applicable to a particular transaction, those terms will be read together with these Terms & Conditions, subject to applicable law.

24. Contact Information

For questions, order assistance, or concerns regarding these Terms & Conditions, please contact us:

Business Name: Azeeza Boutique
Business Category: Premium Fashion Collections
Website: www.azeezaboutique.com
Phone / WhatsApp: 9384161684
Email: azeezaboutiquedesigns@gmail.com
Location: Salem, Tamil Nadu, India

We will make reasonable efforts to respond to customer enquiries and assist with order-related concerns.

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By accessing www.azeezaboutique.com or placing an order, you acknowledge that you have read and understood these Terms & Conditions, subject to your rights under applicable law.

Thank you for shopping with Azeeza Boutique. We appreciate your trust and look forward to serving you.